Mount PatrickKumasi · Ghana
Legal

Terms of Service

The terms that apply when you book a stay with Mount Patrick Hotel.

Last updated: 5 September 2026

1. Acceptance of terms

By booking a room, creating an account, or otherwise using this website, you agree to these terms. If you do not agree, please do not use the site.

2. Bookings

A booking is a request to reserve a room for the dates you select. Bookings made with "Pay at Hotel" or MoMo-direct are held for a limited time pending payment or confirmation; unpaid or unconfirmed holds may be released. Bookings paid online are confirmed once payment is successfully processed.

3. Check-in and check-out

Standard check-in is from 14:00 and check-out is by 12:00. A valid Ghana Card, passport, or driver's license is required at check-in for every registered guest. Early check-in or late check-out may be arranged on request, subject to availability and an additional fee.

4. Payments

Online payments are processed securely by Paystack; we do not store your full card details. MoMo-direct payments are confirmed manually by our reception team once the transfer is received — your reservation remains on hold until confirmed. Rates are shown in Ghana Cedis (GHS) and include applicable taxes unless stated otherwise.

5. Cancellations

You may cancel a reservation from My bookings in your account. Refund eligibility, if any, depends on the cancellation policy applicable to your rate at the time of booking. Contact reception directly to modify dates or extend a stay.

6. Guest conduct

Guests are expected to treat staff, other guests, and hotel property with respect. We reserve the right to refuse service or end a stay without refund in cases of damage, illegal activity, or serious misconduct.

7. Liability

Mount Patrick Hotel is not liable for loss or damage to personal belongings except where caused by our negligence. Nothing in these terms excludes liability that cannot be excluded under Ghanaian law.

8. Changes to these terms

We may update these terms from time to time; the "last updated" date above reflects the most recent change. Continued use of the site after changes means you accept the updated terms.

9. Contact us

Questions about these terms can be sent to hello@mountpatrickhotel.com or +233 53 636 1082.